Consumer Protection

Medicare Patients Beware!

Question:  My mom was in the hospital for three days and then transferred to a skilled nursing facility for recovery.  Why is Medicare refusing to pay for her stay in the nursing facility?

Senior Corps Volunteers

Bad news: So many people need assistance. Good news: You can enlist in Senior Corps!

In 2009, President Obama signed the Serve America Act. It assists older adults in sharing their skills, talents and lifetime experiences with members of their communities. Just last year, California’s Senior Corps volunteers:

Residential Care Referral Services

Finding Residential Care can be confusing and is often a maze to navigate. H.E.L.P. has created a set of strategies and a listing of local resources to help you out with this.

Please download this tool by clicking here.

For questions on this tool and other care questions, please contact H.E.L.P.

The Elder Financial Protection Network

Elder financial abuse is very much on the rise. According to the National Council on Aging, between one and two million Americans age 65 and above have been injured, exploited or otherwise mistreated by someone on whom they depend for care or protection – including both family members and friends.

Elder Financial Abuse: A 21st Century Crime

Financial abuse of seniors - the improper or illegal use of an elder person’s resources - seems to be growing at an alarming rate. Due to lack of awareness, a fear of retaliation and the loss of personal independence, most elder abuse victims do not report what occurred. Should the truth finally get out, many victims fear retaliation from the abuser, and depleted trust and respect from those who care.

Elder Financial Abuse Continues to Escalate

Elder financial abuse is very much on the rise. According to the National Council on Aging, between one and two million Americans age 65 and above have been injured, exploited or otherwise mistreated by someone on whom they depend for care or protection – including both family members and friends.

Protect Yourself — Ten Terrific Tips

We’ve gathered 10 tips for protecting yourself and your privacy from those nasty folks trying to grab your savings.

Keep Your Social Security Number Secure

Question: I always thought that my Social Security Number was my most acceptable ID.  Why do I often see it printed with “Xs” in place of the first 5 numbers?

Answer: Although SSNs continue to be very acceptable forms of identification, they are neither as confidential nor as private as they once were. The first SSNs were created in 1936 to record workers’ employment earnings. Since only one person could be assigned a specific SSN, it was considered to be a perfect ID.  With time, its purpose kept growing.

Telemarketers: Don’t Call Me!

Question: What can I do to protect myself from those pesky telemarketers?

Answer: It seems that more and more businesses are trying to sell products, and charities are seeking donations, by telephoning people at home. Seniors, who are no longer employed and spend more time alone, are definitely being sought out by these telemarketers. Luckily, legal protections and do-it-yourself remedies can limit your receipt of unwanted phone calls and marketing scams.

Medicare Fraud is on the Rise

Be on the look-out! Medicare seems to be sending an increasing number of written statements indicating services from doctors the patients never heard of, and certainly never met. Although such billings can usually be explained as valid and correct, there is no question that Medicare fraud is on the rise.

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